FAQ is a section commonly found on websites that addresses common questions and answers about a product, service, or topic. It helps users quickly find information without contacting support. FAQs improve user experience, reduce customer service workload, and increase trust. They typically cover topics like pricing, usage, policies, and troubleshooting. Well-structured FAQs also help with SEO by targeting common search queries. They are an important part of customer support and digital communication strategies.
| Question (FAQ) | Answer |
|---|---|
| What are your business hours? | Monday to Friday, 9:00 AM – 6:00 PM |
| Do you offer free shipping? | Yes, on orders above ₹999. |
| How can I track my order? | Use the tracking link sent in your order confirmation email. |
| What is your return policy? | Returns are accepted within 30 days of delivery. |
| How can I contact customer support? | Email: support@example.com or call +91-XXXXXXXXXX. |